McDonalds Crave Your Game Appstakes

FAQs

Frequently Asked Questions ("FAQs")

The Sweepstakes is subject to the full Official Rules at participating McDonald’s restaurants and in the McDonald’s App or at PlayatMcD.com.

1. What are the dates of the Crave Your Game Appstakes?

The Sweepstakes begins at 12:00:00 a.m. local time on August 29, 2017, and ends at 11:59:59 p.m. local time on October 1, 2017 (the “Entry Period”).



2. Who can play the Crave Your Game Appstakes?

The Sweepstakes is open only to individuals who are residents of the fifty (50) United States or District of Columbia and who are thirteen (13) years of age or older on the Day of participation.

Certain employees, agents, owner operators and independent contractors of McDonald’s USA, LLC, McDonald’s franchise restaurants, Dr Pepper/Seven Up, Inc., and other parties related to the Sweepstakes, as well as their immediate family and household members, are not eligible to participate. For complete eligibility requirements, including those who may not participate, please see Rule 2 of the Official Rules.



3. How can I enter the Crave Your Game Appstakes?

There are two ways to enter the Sweepstakes during the Entry Period:

A. By Scanning a McDonald’s App Deal: To enter, an eligible Participant will need a Digital Device (defined below) and a valid email address. Any such eligible Participant must first download and install the McDonald’s App on their qualifying iOS or Android Device (e.g., an iPhone, Android phone or iPad, Android Galaxy Tab, etc.) (each a “Digital Device”) if they do not already have the McDonald’s App installed. Data rates may apply. The McDonald’s App is free, but only available in the Apple App Store or Google Play (for iOS/Android). In the App Store, compatibility requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod Touch. In Google Play, compatibility requires Android 4.4 or later. Use of the McDonald’s App is subject to the Terms & Conditions for the McDonald’s App, which can be found in the “About, Contact & Legal” tab in the App menu.

Once you have downloaded the McDonald’s App, complete the registration process using a valid email address (if you have not done so already). You will need to enable “location services” in your app settings in order to obtain available Deals. You will automatically receive one (1) Entry into the Sweepstakes when you scan your McDonald’s App to purchase a Deal (including the McCafé® rewards Deal) during the Entry Period at any participating McDonald’s restaurant. All Deals are available for redemption only when the food item featured in the Deal is being served. Note: If due to any mechanical, technical or human error, a Deal can’t be scanned, please refer to the instructions below on how to enter without making a purchase.

B. Via Email Without Making a Purchase: To receive one (1) AMOE Entry without making a purchase, send an email to entry@amoeentry.com and put only the date you are sending the email in numeric format (mm/dd/yy) in the subject line and your first/last name in the body of the email. Note: AMOE Entries must be received by the Redemption Center (see Rule 5) on the same date noted in the subject line or they will be disqualified.



4. Can I track my entries for the Crave Your Game Appstakes?

There is no online tracking of entries in the Sweepstakes.



5. What are the odds of winning a prize in the Crave Your Game Appstakes?

The odds of winning a prize will be determined by the number of eligible entries received.



6. How will winners of the Crave Your Game Appstakes be contacted?

Sponsor’s redemption center (the “Redemption Center”) will notify each potential winner by email or push notification within the McDonald’s App within approximately two (2) business days after the random prize drawing. Potential winners that provided their email address when they registered for the McDonald’s App will be notified via email. Potential winners that did not provide an email address when they registered for the McDonald’s App will be notified via push notification, and therefore must make sure push notifications are enabled for the McDonald’s App. The potential winner must respond within two (2) business days from when the email or push notification is sent. Prize claim documents (“Prize Claim Documents”) will then be sent to potential winner via email and/or mail. The Prize Claim Documents will include a declaration of eligibility/release of liability/prize acceptance and publicity release (where permitted by law), and any other documentation reasonably requested by Sponsor, all of which a potential winner must complete and return within three (3) business days of the date the Prize Claim Documents are sent to the potential winner. If a potential winner is an eligible Minor, the prize may be awarded to or in the name of winner’s parent/legal guardian who must be twenty-one (21) years of age or older, who must execute all Prize Claim Documents and agree to all obligations and undertakings of a winner, both on behalf of himself/herself and the Minor winner, or the prize may be forfeited in its entirety.



7. When will I receive my prize?

Documents that are complete and duly submitted to the Redemption Center within the required period will be verified within approximately four (4) weeks after the Prize Claim Documents are received or as soon thereafter as reasonably practical, and once verified, the winner (or his/her parent/legal guardian if winner is a Minor) will be contacted to coordinate details of the trip.



8. How many times can I enter the Crave Your Game Appstakes?

There is a limit of one (1) “Entry” (Deal scan/purchase or AMOE Entry email) per Participant per Day (regardless of the number of Deals that a Participant redeems during any given Day), and a limit of one (1) prize per Participant. Participants may not share an email address with any other participant for purposes of entering the Sweepstakes.



9. What are the technical requirements to participate in the Crave Your Game Appstakes?

Using a Digital Device and/or Operating System not supported by the McDonald’s App may prevent participation in the Sweepstakes. Your Digital Device also must support the Operating System that the McDonald’s App requires for your specific device. While all efforts are made to support current Operating Systems and Digital Devices based on the McDonald’s App System Requirements, new Operating Systems and/or Digital Devices may not be supported if brought to market after the development of this Sweepstakes. Sponsor is not responsible for any browser or device supporting issues.

McDonald’s App System Requirements:
• Android™ 4.4+
• iOS 8.0+ compatible with iPhone, iPad and iPod Touch



10. Where can I get a copy of the Official Rules?

These Official Rules will be available at participating McDonald’s restaurants and in the McDonald’s App. To receive a copy of the Official Rules by mail, mail a SASE to Redemption Center, Crave Your Game Appstakes Official Rules Request, P.O. Box 1132, Chicago, IL 60690. All requests must be postmarked by December 15, 2017, and received by December 22, 2017. Vermont residents may omit return postage. Limit one (1) request per outer envelope.



11. Where can I get a Winners List?

For a list of Official Winners, mail a #10 SASE to Redemption Center: Crave your Game Appstakes Winners List Request, P.O. Box 1132, Chicago, IL 60690. All requests must be postmarked by December 15, 2017, and received by December 22, 2017. Limit one (1) request per outer envelope. The list will be available when the Sweepstakes is officially over and the prizes have been verified and awarded.

For more information about the Sweepstakes, see the Official Rules.

If you have a technical question regarding the use of the McDonald’s App, please visit https://www.mcdonalds.com/us/en-us/contact-us/mobile-app-questions.html and complete our contact form or call 800-244-6227 and select Mobile App option.



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