Frequently Asked Questions

For full details, see the Official Rules for the Game at participating McDonald’s restaurants in the 50 United States or DC until November 22, 2026, and at PlayatMcD.com until June 30, 2027. (Please note that these FAQs may utilize some capitalized terms which are defined in the Official Rules.)

1) How do I participate in the Monopoly^® Game at McDonald’s (the “Game”)?

2) Who can play the Monopoly Game or win a prize?

3) Is the McDonald’s App required to play the game or redeem prizes?

4) How do I get the McDonald’s App?

5) I have downloaded and registered to use the McDonald’s App – do I need to create a Game profile too?

6) What are the technical requirements for the McDonald’s App?

7) Where can I view my Game Codes/Game Pieces entered and prizes claimed?

8) If I choose to register for the McDonald’s App using one email address (including an Apple ID), can I change it during the Game? What if I did not get my prize email?

9) I purchased an eligible menu item using the McDonald’s App, but forgot to register for the Game before purchase. Can I get credit for a bonus Chance Card Game play?

10) Can I participate using more than one McDonald’s App account? What if I delete my McDonald’s App account during the Game?

11) How do I win a Collect to Win Prize?

12) How do I obtain a Game Piece?

13) Can I receive a Game Piece without purchase by submitting an online form?

14) How do I get a Game Piece without making a purchase?

15) How do I play the Chance Card Game?

16) What are the odds of the 2026 MONOPOLY Game at McDonald’s?

17) Why didn’t I get a Game Piece for the specially marked product I purchased?

18) My code won’t scan, what should I do?

19) How do I claim a Food Prize?

20) How do I claim a non-food Instant Win prize $25 or less or the Peacock Premium 2-Month Subscription Prize?

21) I won a cash Prize of $100 or less, how do I receive my Prize?

22) Can I receive a cash prize for $100 or less by check?

23) How long will it take to receive my cash prize from PayPal, Venmo or Zelle?

24) How do I claim a Non-Food Prize valued at $25.01 - $1,999 (except the Peacock Premium 2-Month Subscription Prize) or the $20 Uber Eats e-Gift Code, $25 DoorDash eGiftcard, or the $15, $20, or $25 Circle K Fuel Gift Card Prizes?

25) Do I have to pay taxes on a prize?

26) Can I have a cash payout or substitute another prize for the prize I won?

27) The redemption code in my prize email isn’t working, what should I do?

28) How can I find a copy of the Official Rules?

29) How do I claim MyMcDonald’s Rewards Points that I won during the Monopoly Game?

30) How long do I have to use MyMcDonald’s Rewards Points after I have claimed them?

31) Can I combine my MyMcDonald’s Rewards Points with another person’s?

32) Where can I get more information about MyMcDonald’s Rewards Points?